As an IT Quality Engineer & Operation Exchange Market at IndoBursa Exchange, I design, develop, and maintain internal web-based applications to support operational processes and system efficiency.

• Reduced post-release system bugs and errors by up to 70% to guarantee the seamless execution of daily multilateral commodity market transactions without technical interruptions, by deploying a comprehensive QA automation framework across clearing, Exchange internal modules, Surveillance modules, Broker admin modules and trading modules.
• Maintained a 99.99% exchange system uptime during active trading hours to prevent potential financial losses for exchange, brokers admin, surveillance due to system disruptions, by optimizing production server architecture and automated failover mechanisms..
• Enforced IT policies for secure and reliable operations. trading system network latency below 10ms to ensure instant, equitable, and responsive commodity transaction order execution for all exchange members, by conducting routine load testing and optimizing core network infrastructure configurations..
• Reduced exchange Start of day to End-of-Day (EOD) data processing time by 95% to expedite daily transaction data reconciliation with the commodity clearing house, by automating batch processing scripts and optimizing the exchange database structure..
• Maintained critical security vulnerability findings on the exchange application by up to 85% while ensuring full compliance with futures exchange technology audit regulations to safeguard transaction data integrity and digital assets against cyber threats, by consistently executing vulnerability assessments prior to the production stage.

As a Senior IT Staff at sekretariat of general Berau Cooperation, Ministry of Environment and Forestry, I handled IT system maintenance, Electronic Archiving, Results-driven professional with a strong track record of leveraging digital optimization and data synthesis to elevate executive operations and Cooperation berau workflows.

• Accelerated preparation and retrieval times for cooperation agreement documents from an average of 15 minutes to under 3 minutes, minimizing wait times before leadership meetings (Rapim) by implementing a digital electronic archiving system.
• Improved response accuracy for incoming diplomatic correspondence and official notadinas from 60% to 95% within a 24-hour window, maintaining seamless bureaucratic workflows by applying an urgency-based priority screening method.
• Successfully managed arrangements for over 65 official overseas travel (PDLN) files with zero logistical delays to ensure seamless environmental diplomacy missions, meticulously processing e-clearances, visas, and detailed meeting itineraries.
• Drafted and managed over 80 high-quality executive summaries and presentations to support the Head of Bureau in strategic decision-making by regularly synthesizing complex, cross-divisional data.
• Increased the efficiency of correspondence disposition and internal secretariat administration by 70% to accelerate cross-staff coordination workflows, systematically transitioning correspondence management from a physical to a digital system.
• Survey data management application user satisfaction scores from 3.5 to 4.5 out of 5 to expedite bureau administration digitalization by redesigning the UI/UX layout to be more intuitive and responsive.
• Administered corporate email services, including user account setup, configuration, andissue resolution.

As a IT Project Developer at One House, I managed the FESTRONIK system and SIMPEL (KLHK) reporting, while handling IT troubleshooting, maintenance, and procurement across HQ and branch offices

• Installed, configured, and updated software applications according to operational needs. Troubleshot hardware, software, and network issues, reducing downtime and improving efficiency. Managed services through cPanel, including account setup and troubleshooting.
• Installed, configured, and updated software applications according to operational needs.
• Maintained internal business systems, including performing updates, resolving minor system issues, and implementing feature improvements based on operational needs.
• maintenance server response times and internal web application page load times by up to 40% to streamline operational data access for ministry staff, achieved by optimizing database query architecture and implementing efficient caching management.
• Ensured 99.9% uptime for internal web applications and services to support uninterrupted ministry operations, achieved by implementing proactive monitoring, automated failover mechanisms, and routine server maintenance.
• Accelerated foreign project reporting data management and entry from an average of 15 minutes to under 3 minutes, boosting bureau administrative productivity by 45% through the development of dynamic and responsive CRUD modules
• Survey data management application user satisfaction scores from 3.5 to 4.5 out of 5 to expedite bureau administration digitalization by redesigning the UI/UX layout to be more intuitive and responsive.
• Administered corporate email services, including user account setup, configuration, andissue resolution.